Shipping policy

Shipping Policy Update Notice

Dear Customers,
Due to recent changes in international tariff policies, we are making adjustments to our shipping process. Please read the following important information regarding the potential impact on your orders and the measures we are taking:

1. Shipping Method Adjustment
Starting April 15th, all orders will be automatically switched to air or sea freight. The estimated delivery time will be 15-25 days. If you need expedited shipping, please let us know as soon as possible. Expedited shipping fees or potential tariff costs may apply.
2. Tariff Fees

  • If you choose express shipping and pay for the shipping fees, you will be responsible for any tariff fees that may arise during customs clearance.
  • If you choose air or sea freight, we will cover the tariff fees on your behalf, so you won’t need to pay any additional charges related to tariffs.

3. Customs Delays
Even with express shipping, there may be delays due to customs processing. As customs clearance may be impacted by policy changes, delivery times could be longer than usual. We will do our best to keep you updated on the status of your order.

4. Order Adjustments
For orders placed before April 15th that may not be delivered on time via express shipping, we will automatically switch these orders to air or sea freight. Delivery times will be extended, and we appreciate your understanding.
5. Customer Support
If you have any questions regarding the shipping adjustments or other related concerns, please feel free to contact our customer support team. We are here to assist you.
Thank you for your understanding and continued support! We are committed to providing you with the best service and shopping experience.

HermanDecor Team